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Q. How much will it cost to clean my carpet?
A. .All pricing is provided during your free on-site consultation. |
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Q. No, seriously, can't you quote me a price over the phone?
A. .We do not offer flat rate pricing. Carpets are as unique as the homeowner.
.......Many factors play into this: type of fiber, grade, style, wear, soil load, and how
much
.......carpet you have in your home. We measure the area to be cleaned, and
charge
.......accordingly, per square foot. If you are price shopping, we are not the
cheapest,
.......nor do we ever intend to be. Our aim is to provide a level of service that exceeds
our
.......clients' expectations. However, most customers find our rates quite competitive. |
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Q. Will my carpet REALLY be dry in an hour?
A. .Yes. In most cases the carpet is nearly dry when we leave. There are some rare
.......circumstances that require a little more moisture in order to properly remove a heavy
.......soil load or a large spot, but we always inform the client of these situations. |
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Q. My puppy is not yet house-broken. Can you help?
A. .We are not dog trainers. But we can perform urine decontamination services. Yes, there is an additional charge for this service. |
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Q. Can you clean my upholstery?
A. .Yes, provided that the fabric can be wet-cleaned. Yes, we can clean "micro-suede" synthetic upholstery. |
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Q. What makes VLM (Very Low Moisture) different from steam cleaning?
A. .Our process uses a lot less water. When our specifically designed cleaning solutions are combined with agitation, it is an
.......excellent vehicle for removing stains. |
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Q. Is this similar to other dry cleaning companies?
A. .No. We use a totally different type of machine and cleaning solutions, all very unique. |
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Q. Is this considered “deep cleaning”?
A. .Yes! |
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Q. What about security? Will outside doors need to be left wide open for hoses?
A. .No… everything is self contained. Once the equipment is inside, all outside doors can be shut and locked. |
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Q. What forms of payment do you accept?
A. .Cash or Check. Tips, however, may take any of a number of forms, such as fresh home-made cookies, or a jar of local
.......wildflower honey :-) |
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